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The Room Service Server is responsible for receiving orders, preparing orders and delivering items to guestrooms in an attentive, courteous and efficient manner.
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The overall objective and purpose of the Kitchen Supervisor position is to assist the Sous Chef with the preparation, flavoring, and cooking process for daily specials and menu creations. The incumbent is responsible for overseeing the supervision of all kitchen staff ensuring food quality and Kessler standards are met. They are to provide inspiring and strategic leadership while directing the activities of the outlets in support of the mission, core values, standards and goals established by the company.
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The Bus Person is responsible for assisting the servers in providing the highest quality service possible to guests while maintaining the highest standards of cleanliness and sanitation throughout the hours of operation. The Bus Person must insure that all tables are kept clean and presentable with clean china, glassware, silverware and linen.
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The overall objective and purpose of the Pastry Cook position is to prepare and bake desserts, breads and pastries. The incumbent is responsible for preparing quality food and pleasing presentations, as well as meeting food handling and quality assurance standards. They are to provide the highest level of service in support of the mission, core values, standards and goals established by the company.
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The Room Attendant is responsible for maintaining clean and attractive guestrooms while providing attentive, courteous and efficient service to all guests.
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The House Attendant is responsible for the maintenance and cleanliness of all assigned areas and equipment. He/she is also responsible for delivering items to guestrooms (express checkout, newspapers – property specific, etc.).
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The Banquet Captain is responsible for supervising and assisting with the set-up, service and clean-up of all assigned banquet functions.
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Baristas perform several job duties and provide customer service. Baristas take orders and make coffee, tea, and other drinks to customer specifications. Baristas also operate cash registers and credit card machines.
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The Server is responsible for providing the highest quality of service to guests in an attentive, courteous, and efficient manner. He/she is also responsible for receiving and delivering guests orders and collecting payment
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The Engineer, Level 2 is responsible for insuring that the property is maintained in the best possible condition at all times with the least amount of inconvenience to guests and employees.
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The overall objective and purpose of the Night Utility position are to provide overnight security, housekeeping, and maintenance, and guest service support from 11:00 p.m. – 7:00 a.m. The incumbent is responsible for conducting routine safety and security inspections and accurately completing checklists, responding to guest requests, and performing maintenance and housekeeping tasks. They are to provide the highest level of service in support of the mission, core values, standards, and goals established by the company.
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The Cook is responsible for preparing all food items, based on standardized recipes, for the Restaurants, Room Service, Employee Cafeteria and Banquets, while maintaining the highest standards to produce an appealing and appetizing product. He/she is also responsible for ensuring the cleanliness, sanitation and safety in the kitchen and work areas while minimizing waste and maximizing cost/production ratio.
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The Turndown Attendant is responsible for freshening guestrooms, responding to Housekeeping service requests and cleaning rooms as needed.
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The House Laundry Attendant is responsible for washing, ironing, folding and distributing all soiled linens, towels, napkins and tablecloths.
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The Room Attendant is responsible for maintaining clean and attractive guestrooms while providing attentive, courteous and efficient service to all guests.
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The House Attendant is responsible for the maintenance and cleanliness of all assigned areas and equipment. He/she is also responsible for delivering items to guestrooms (express checkout, newspapers – property specific, etc.).
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The Front Office Agent is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy.
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The overall objective and purpose of the Food and Beverage Supervisor is to oversee for the floor coverage in the outlets and assisting the serving staff in the restaurant, lounge and in-room dining/pool service. The incumbent is responsible for supervising Food and Beverage outlets, ensuring our guests receive the ultimate dining experience. They are to provide inspiring and strategic leadership while directing the activities of the Food and Beverage department in support of the mission, core values and goals established by the company.
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Accepts all purchased products into the Hotel, verifying the accuracy of delivery to purchase orders. Maintains storeroom in accordance with standards and rotates stock accordingly. Issues and delivers items to departments in accordance with the requisition policies and procedures. Conducts inventories. Maintains and upholds the Hotel's standards.
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The Housekeeping Supervisor is responsible for administering and coordinating housekeeping functions in assigned sections, as well as assuming all Housekeeping Manager functions in his/her absence.
